CareWell Clinic
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Privacy Policy

How we collect, use and protect your information.

1. Information we collect

We collect personal and medical information you provide when you register, book appointments or contact us, such as your name, contact details, date of birth and health information relevant to your care.

2. How we use it

Your information is used to provide care, schedule appointments, send reminders and receipts, process payments and meet legal obligations. We do not sell your personal data.

3. Sharing

We share information only with your treating clinicians, laboratories and pharmacies involved in your care, service providers who help us operate (under confidentiality obligations), and authorities where required by law.

4. Security

Medical records are stored securely with role-based access. Confidential records are visible only to authorised clinicians.

5. Your rights

You may request access to, correction of, or a copy of your records by contacting the clinic reception.

6. Contact

Questions about this policy? Please use the contact details in the footer of this website.

This is a template - have it reviewed by your legal adviser before publishing.